Where do I cancel ChatGPT Plus?

If you subscribed on the website: log in at chatgpt.com, click your profile icon, open Settings → Billing, and under Cancel plan click Cancel. If you subscribed in the iOS or Android app, cancel through the App Store or Google Play instead.

I cancelled but I'm still being charged — why?

Usually because the subscription was bought in a different channel than where you tried to cancel. A plan purchased in the iOS or Android app can only be cancelled through Apple or Google; a web plan can only be cancelled on chatgpt.com. Confirm which one billed you and cancel there.

Does deleting the ChatGPT app cancel my subscription?

No. Removing the app does not stop billing. You must cancel through the store you subscribed in, or on chatgpt.com for a web subscription.

When does my ChatGPT cancellation take effect?

The day after your next billing date — you keep Plus or Pro until then. To avoid being charged for the next period, cancel at least 24 hours before your renewal date.

Can I get a refund on ChatGPT Plus?

Fees are non-refundable by default. EU, UK, and Turkey residents get a prorated refund if they cancel within 14 days. Accidental charges are generally refundable within 14 days through the Help Center chat. Store purchases are refunded by Apple or Google.

I'm charged a variable amount, not $20 — is that ChatGPT?

Probably not. Flat $20 (Plus) or $200 (Pro) charges are ChatGPT subscriptions. Variable, irregular amounts are usually OpenAI API usage, which is a separate product billed on its own cycle — see the OpenAI API cancellation guide to stop it.

How to cancel · AI assistant

How to cancel ChatGPT.

Cancelling ChatGPT Plus or Pro from the web is four clicks — but the single thing that catches people is where they subscribed. A plan bought on the chatgpt.com website is cancelled there; a plan bought in the iOS app is managed by Apple; a plan bought in the Android app is managed by Google. Cancel in the wrong place and the charges keep coming. Cancellation also only takes effect the day after your next billing date, and fees are non-refundable outside a few regions.

Self-serve in minutesLast verified June 2, 2026ChatGPT help doc

Before you start

What you need ready.

Know where you subscribed: the chatgpt.com website, the App Store (iOS), or the Play Store (Android). That decides where you cancel.
Be logged into the OpenAI account that is actually being charged.
For a ChatGPT Business workspace, you need owner or admin access to the workspace.

The flow

Step-by-step.

Verbatim from the ChatGPT help center on June 2, 2026. We re-verify quarterly.

Step 01
Open Settings → Billing
Log in at chatgpt.com, select your profile icon, choose Settings, then select Billing. (For a Business workspace: profile icon → Workspace settings → Billing tab.)
Step 02
Choose Cancel plan
Under Cancel plan, click Cancel. On Business, open the Manage plan dropdown and select Cancel subscription.
Step 03
Confirm the cancellation
Follow the confirmation prompt. Your subscription becomes effective-cancelled the day after your next billing date — you keep Plus/Pro until then.
Step 04
Subscribed on mobile? Cancel through the store
If you bought the plan in the ChatGPT iOS app, cancel via iPhone Settings → your name → Subscriptions → ChatGPT. If you bought it in the Android app, cancel via Google Play → Subscriptions → ChatGPT. The website Cancel button won't apply to store-managed plans.

Open ChatGPT to start

Gotchas

What trips people up.

Critical
Cancel in the place you subscribed
Web subscriptions cancel on chatgpt.com; App Store subscriptions cancel through Apple; Play Store subscriptions cancel through Google. Cancelling in the wrong channel does nothing, and people keep getting billed because of it.
Critical
Cancel at least 24 hours before renewal
Your card is charged 24 hours before each period ends. Cancel inside that 24-hour window and you're billed for the next month; the cancellation just applies to the period after.
Caution
Uninstalling the app does not cancel anything
Deleting the ChatGPT app from your phone leaves the subscription active and billing. You have to cancel through the store (or the web) explicitly.
Caution
Fees are non-refundable outside a few regions
Subscription fees are non-refundable in general. EU, UK, and Turkey residents are eligible for a prorated refund if they cancel within 14 days of purchase; accidental charges are generally refundable within 14 days via the Help Center chat.

Data after cancellation

What happens to your account.

Cancelling moves you to the free tier — your ChatGPT account, chat history, and custom GPTs stay; you lose Plus/Pro features (faster models, higher limits, advanced tools) at the end of the paid period. Deleting your OpenAI account also cancels the subscription but is permanent and removes your data.

Refund policy

What you get back.

ChatGPT subscription fees are non-refundable as a default. EU, UK, and Turkey residents can get a prorated refund when cancelling within 14 days of purchase. Accidental purchases are generally refundable within 14 days — request via the Help Center chat widget while logged into the charged account. App Store and Play Store purchases are refunded by Apple or Google, not OpenAI.

Alternatives

Lower-friction options.

If you don’t need to fully cancel, one of these often accomplishes what you actually want.

Drop to the free tier instead of deleting your account
Cancelling keeps your account and history on the free plan. Only delete the account if you specifically want your data removed — that step is irreversible.
Check whether the charge is actually the API
If you're seeing variable charges rather than a flat $20/$200, it may be OpenAI API usage, which is billed separately from ChatGPT. See the OpenAI API guide at /cancel/openai to stop those.

After you cancel

Track the cancellation. Spot the charge that didn’t stop.

Cancelling is one click. Verifying that the charge actually stops on your next statement is the part most people skip. Spendrein watches your bank statement after a cancellation and flags any recurring charge from the same vendor that keeps coming through, so you find out from us before you find out from a surprise renewal invoice.

Spendrein does not impersonate you with vendor support agents or click through their cancellation flows. It tracks what you did, watches for the result on your statement, and gives you a public reference you can share with the vendor if they push back.

Track a cancellation freeFree · No bank linking · Statements deleted after analysis

Questions

Cancelling ChatGPT, plainly explained.

Where do I cancel ChatGPT Plus?
If you subscribed on the website: log in at chatgpt.com, click your profile icon, open Settings → Billing, and under Cancel plan click Cancel. If you subscribed in the iOS or Android app, cancel through the App Store or Google Play instead.
I cancelled but I'm still being charged — why?
Usually because the subscription was bought in a different channel than where you tried to cancel. A plan purchased in the iOS or Android app can only be cancelled through Apple or Google; a web plan can only be cancelled on chatgpt.com. Confirm which one billed you and cancel there.
Does deleting the ChatGPT app cancel my subscription?
No. Removing the app does not stop billing. You must cancel through the store you subscribed in, or on chatgpt.com for a web subscription.
When does my ChatGPT cancellation take effect?
The day after your next billing date — you keep Plus or Pro until then. To avoid being charged for the next period, cancel at least 24 hours before your renewal date.
Can I get a refund on ChatGPT Plus?
Fees are non-refundable by default. EU, UK, and Turkey residents get a prorated refund if they cancel within 14 days. Accidental charges are generally refundable within 14 days through the Help Center chat. Store purchases are refunded by Apple or Google.
I'm charged a variable amount, not $20 — is that ChatGPT?
Probably not. Flat $20 (Plus) or $200 (Pro) charges are ChatGPT subscriptions. Variable, irregular amounts are usually OpenAI API usage, which is a separate product billed on its own cycle — see the OpenAI API cancellation guide to stop it.

Other cancellation guides